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| Coaches Choice Sports Equipment
565 Nucla Way , Unit E, Aurora, CO 80011 United States Tel: 800-868-1902 Fax: 303-360-7934 |
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| Returns/Shipping |
| Returns and Exchanges: |
| -All Exchanges and Returns MUST be made within 30 days of purchase. -All sales are final for customized products. These items cannot be returned or exchanged. -We cannot accept returns for underwear and items of its kind, jocks/cups, tights or wrestling singlets. -Any opened bat, must be returned to the manufacturer. We will not accept bats opened by a customer. -You will be charged 20% restocking charge on all returns. Not on an exchange. *For Exchanges: The item/s must be returned in original condition, in original boxes, and with all paperwork, parts and accessories to insure exchange. All exchanges must have a "Return Authorization Number" on the label or box. Exchanges received without "RA" number may be rejected. Please call or email for a "RA" number. The customer is responsible for shipping charges for returning the item and again to have another item shipped back to them. There is NO restocking charge for exchanges. -If we have shipped you the wrong item, size or color we will be happy to credit you the full amount of your purchase. We do no send out "call tags" for returns. You must return the item ground shipping we will refund you up to $8.95 for items that were the result of a manufacturer error or a error on Coaches Choice part. *Credits: We have a 20% restocking charge for returned items. Your refund for the item ordered will be made in the same form of payment originally used for purchase. You will receive this refund within 30 days of our receiving your returned product. Item/s must be returned in original condition, in original boxes, and with all paperwork, parts and accessories to insure credit. All returns must have a "Return Authorization Number" on the label or box. Returns received without "RA" number may be rejected. Please call or email for a "RA" number. You will be refunded the shipping cost only if the return is a result of an error on our part. *Manufacturer's Warranties: [After 30 days] Many of the items that are sold on our site come with a manufacturer's warranty. For additional information on the manufacturer's warranty for a specific product, contact the manufacturer directly. |
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| Shipping and Handling |
| COACHES CHOICE SPORTS EQUIPMENT www.coaches-choice.com Shipping and Handling Policies We only ship inside the USA. We cannot ship to an international address at this time. All orders will be shipped UPS. The only exceptions are for a F.P.O. Box. Please call Coaches Choice Sports Equipment to make arrangements if you require shipments to a F.P.O. Box. Shipping charges of $8.95 are for 10lbs or less UPS Ground. Higher weights, or other shipping types will be more. Expected Delivery Time UPS Ground In-stock orders is two weeks from the date we receive your order. Shipping notes: We will inform you by e-mail within 24 hours on all out-of-stock items. If you would like UPS Next Day, or 2nd Day air please call for rates. Orders to Alaska and Hawaii must be shipped UPS 2nd Day Air or Next Day Air, please call. . If you have a question regarding shipping on an item, or if it is in stock, please call or email. |
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| Privacy and Security |
| COACHES CHOICE SPORTS EQUIPMENT www.coaches-choice.com Secure Shopping Guarantee We use the industry standard encryption protocol known as Secure Socket Layer to keep your order information secure. We have established a Secure Shopper's Guarantee for every transaction that you make with www.coaches-choice.com . Should any unauthorized charges appear on your credit card as a result of shopping with www.coaches-choice.com you must notify your credit card provider in accordance with its reporting rules and procedures. We will cover the liability of purchases made through this web site only if the unauthorized use of your credit card resulted through no fault of your own. If your bank holds you responsible for fraudulent charges, we will cover your liability up to $50.00; if you have a valid homeowner policy in effect at the time of the charge and you are denied on a valid proof of loss filed by your homeowners insurance company, or unless you have do not have that type of policy in force. In any event, our liability, after proof of loss submitted to us is limited to $50.00, for any and all charges you have made or will make, to our company. |
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